Just In Time Consulting Services

While global pressures are common, each industry also faces a unique set of challenges. An “effective-yet-general” solution for continuous innovation simply does not exist. This is why JITC only serves industries where we have the specific knowledge necessary to provide the guidance our clients expect. This industry focus, along with a solid understanding of business fundamentals, compliments our expertise in business innovation and product development. The benefit of this industry-specific approach is apparent in our ability to quickly identify a course of action for you and your company.

Our Business

Deep Industry Experience with Proven Results

Management Development & Coaching

Work with your company in the development of mid-level management into effective, productive and creative team members

Customer Relationship Management / Customer Care

JITC CRM Consulting helps clients achieve high performance by efficiently anticipating, meeting and exceeding your customer’s expectations through Customer                         Care performance improvements.  JITC assist with marketing, sales and service solutions.  JITC help’s businesses achieve high Customer Care performances.

Call Center and Application Outsourcing (Domestic and International)

Global Delivery and Sourcing

JITC has experienced personnel from the Global Delivery and Sourcing industry, with skills in harnessing global networks of delivery centers, industry expertise and deep technology and outsourcing skills to provide cost-effective business solutions and improved business performance consulting, from evaluation to managing the migration and delivery of Vendor Management.

Sales Training and Development

JITC has expertise in the design delivery of Sales Training, from first time sales to Major Accounts, up to National Accounts.  JITC’s model is to Train-the-Trainer, so that the training can be delivered via your internal Training Organization.

Human Resources Management

It’s more than management, it’s about transformation. HR Transformation creates a fundamental shift in the focus, activities, and outcomes to deliver higher-value employee services at lower cost and to dramatically increase HR’s strategic contribution.  Human Resources Management services help clients to not only HR costs, but also improve the delivery of an HR strategy and enhance employee satisfaction with HR management.

JITC’s consulting core strength is its real operational knowledge and hands-on experience.  We are experts in the details of critical business systems.  We pride ourselves as a professional services firm that has the ability to embed its experts into our clients’ operations, often acting as an extension of their own employees.

JITC Consulting Services utilizes a fresh and measured approach to help you and your staffs unlock the value of your people, processes, and technology while strengthening the internal and external connections that drive your business.

Who We Are

Our Consultants and Associates are the Key to your Success

We are a diverse group of professionals with a common set of core values that shape our culture and set us apart. Meet members of the JITC Team and learn how we are helping clients just like you.

Who We Are

James Bogle – Owner, Just-In-Time-Consulting:

Marilyn Breitenstein – President, TWG Consulting

James Hogan - Sr. Executive experienced in Call Centers, IT, "C" level positions:

Christal Cone, PMP®:

Nancy J. Rolin, PMP®:

T’Shanna Long-Young, PMP®

JoAnn Alencikas -Sr. Call Center Operations Executive

Robert Alexander - Senior executive, with diverse experience in Human Resource and Operations Management

Vincent M. Sciannna - Senior executive, with diverse experience in Human Resource and Operations Management

Andrew Rzepczynski - Sr. Call Center Operations Executive